Your Privacy is Central.
Here at Royah Care, we understand that your situation is private. We take it upon ourselves to champion your privacy and independence with quality care staff who offer an excellent, compassionate service.
Our Ethos
We understand and value the importance of finding someone with the compassion and skill required to care for a loved one, thereby maintaining our first-hand experience in caring for an individual within the home environment.
We are changing the approach to the care system in the UK and implementing a people-first agenda. We want families and loved ones to take comfort in the knowledge that their loved ones will receive the best care available to them.
Our highly trained and compassionate care staff are central to this ethos, and they are recognised, praised, and rewarded for their responsible attitude and work ethics. We understand that personal and reliable care is invaluable.
Our service aims to offer the user the ability to remain in their own home for as long as possible, and we want all families to take comfort in the knowledge that their loved one is in capable, caring hands.
We pride ourselves on possessing all the skills and knowledge required to enhance service users’ quality of care. We cater to the needs of individuals and their families to deliver a truly exceptional care service.
Our staff embody our ethos and are valued in the community, and they are part of our family of unique people seeking to offer the highest standard of care. Clients’ dignity and respect are at the forefront, and through an unfaltering service, we aim to provide their loved ones and families with comfortable, uninterrupted peace of mind.
Mission
Royah Care dedicated team of highly trained professionals work collaboratively with families to deliver a personalised,dignified and comprehensive care services uniquely tailored to support our clients live independently to their fullest potential
Vision
To be the leading provider of holistic, compassionate, innovative and compliant care solutions, setting the standard for excellence in the industry by transforming lives through exceptional care and pioneering practices.
Our key values
Reliable
We work as reliably as possible in adherence with the client’s schedule, to make the caring experience a warm and genuine one.
Outstanding
We pledge to be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life. We work to ensure our clients are as comfortable as possible with friendly, personalised care.
Year-round excellence
We provide consistent quality service through our trustworthy carers 24 hours a day, all year-round
Adaptable
We always provide the highest standard of care, and our ability to adapt and respond to our clients’ changing needs means this will remain the case for as long as you need us. Let us work around you so that life isn’t all about appointments.
Holistic
We act with kindness and compassion to provide the best quality of care at all times. Our friendly and dedicated carers will always meet you with warmth and a smile; with Royah, care doesn’t have to feel clinical.
Royah Care Services welcomes all cultural differences, and we promise to be respectful regardless of your religion, ethnicity, sexual orientation, or any of the other factors which make you and your loved ones who they are. Our staff will always dress appropriately and respect our clients’ home and surroundings.
By treating each and every one of our clients with dignity and sensitivity, no matter the circumstance, we maintain our service users’ independence and pride.
What We Believe
We adhere to our principles at all times. Our mission statement and aims are the foundation of everything we do at Royah Care, with our key values underpinning every act of care our staff provide.
Kindness and Compassion
We act with kindness and compassion to provide the best quality of care at all times. Our friendly and dedicated carers will always meet you with warmth and a smile; with Royah, care doesn’t have to feel clinical.
Respect
By treating each and every one of our clients with dignity and sensitivity, no matter the circumstance, we maintain our service users’ independence and pride.
Highest Quality of Care
We always provide the highest standard of care, and our ability to adapt and respond to our clients’ changing needs means this will remain the case for as long as you need us.
Reliability and Punctuality
We work as closely as possible in adherence with the client’s schedule, to make the caring experience a warm and genuine one. Let us work around you so that life isn’t all about appointments.
Embrace Cultural Differences
Royah Care welcomes all cultural differences, and we promise to be respectful regardless of your religion, ethnicity, sexual orientation, or any of the other factors which make you and your loved ones who they are. Our staff will always dress appropriately and respect our clients’ home and surroundings.
That Something Extra
We pledge to be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life. We work to ensure our clients are as comfortable as possible with friendly, personalised care.
Why should I choose Royah Care as my domiciliary care provider?
We have processes and procedures in place, working effectively and efficiently on each client’s behalf with dependable support staff.
Positive Recommendations
We are evolving and gaining momentum through word of mouth, gaining positive recommendations because of our consistent, quality service to our clients and carers.
Regulated Service
We are registered with the Care Quality Commission (CQC) and work in unison with Social Services Departments and health professionals.
Efficient Response
We have all procedures working effectively and efficiently on each client’s behalf with dependable support staff. We can commence work for a client within 24 to 48 hours of a request.
We Care for Our Carers
Royah Care understands that our carers will do an excellent job in their service if they are happy and confident in their abilities. As a result, training is an essential part of our carer induction process. We offer all new staff an induction training course, and they all come back for an annual update. They also receive specialist training throughout their time with us.
We have a specialist carer support team who can offer assistance, advice and a listening ear to all of our carers should it be required.
Ready To Get Started?
We are ready to help. Give us a call to arrange a free Care Assessment for you or your loved one.
